Miky’s
✔️ – 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 𝐁𝐨𝐚𝐫𝐝 𝐌𝐞𝐦𝐛𝐞𝐫 𝐚𝐭 𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐭𝐨𝐫𝐲 𝐁𝐢𝐠 𝐃𝐚𝐭𝐚 & 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 – 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧, 𝐌𝐈𝐏 𝐏𝐨𝐥𝐢𝐭𝐞𝐜𝐧𝐢𝐜𝐨 𝐝𝐢 𝐌𝐢𝐥𝐚𝐧𝐨
✔️ – Spearheaded 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝗽𝗵𝗮𝗿𝗺𝗮 💊, establishing a global omnichannel marketing automation strategy with a standardized CRM and BI tools.
✔️ – Finalized harmonized 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 📊 for EMEA countries (direct & indirect) and improved metrics for data-driven decisions by senior leadership.
✔️ – Led global 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 ☁️ 𝗖𝗥𝗠 implementation across EMEA countries in Sales, Marketing Automation, and Customer Service.
✔️ – More than 𝟮𝟬 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗮𝗿𝗲𝗻𝗮 🏥, from pharma to medical devices as well as surgery facility management.